Off the Record Organisation Privacy Notice

Relevant as of 20th March 2021

Our contact details 

Name: Off the Record (Bristol)

Address: 8-10 West Street, Old Market, Bristol, BS2 0BH

Phone Number: 0808 808 9120

E-mail: web@otrbristol.org.uk

 

What type of information we have 

We currently collect and process the following information:

·      Personal identifiers, contacts and characteristics (for example, name and contact details)

·      Payment Information

·      Cookie Data (As outlined in our cookie policy)

·      Personal Address

·      Data outlined in Squarespace Data Processing Addendum. Available from: https://www.squarespace.com/dpa?_ga=2.224441370.1255651187.1616238666-1426605010.1612893100

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

·      Marketing and Analytics

·      Processing payments

·      Purchase information for legal and tax purposes

·      Contacting in regard to their purchase

·      Recalling products

·      Invoice and product downloads

[If applicable] We also receive personal information indirectly, from the following sources in the following scenarios:

·      Google

·      PayPal

·      Stripe

 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Off the Record (Bristol) via web@otrbristol.org.uk

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

What we do with the information we have

We use the information that you have given us in order to fulfil the purchase obligations of the user and information for accounting purposes

We may share this information with accounting institutes bound by a Non-Disclosure Agreement with an anonymised identifier

 

How we store your information 

Your information is securely stored using Squarespace. More information on this can be found:https://www.squarespace.com/privacy/?_ga=2.224441370.1255651187.1616238666-1426605010.1612893100  

We keep personal information for 2 years We will then dispose your information as advised in SquareSpace’s privacy policy.

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at web@otrbristol.org.uk if you wish to make a request.

 

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

 

(Template provided by ICO at https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&ved=2ahUKEwiIpKTE377vAhUXaRUIHde1BPMQFjAOegQICRAD&url=https%3A%2F%2Fico.org.uk%2Fmedia%2Ffor-organisations%2Fdocuments%2F2259798%2Fpn-template-microbusiness-201908.docx&usg=AOvVaw13YVEKIw2hs7CumaA89j2B )